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ANSWER:
The Health Care Facilitator is a knowledgeable counselor who will provide employees with confidential one-on-one assistance in resolving health plan issues. There is no charge for the services provided by the UC Health Care Facilitators.
The Health Care Facilitator can help employees:
- Understand your UC health plan coverage and patient rights
- Define your health care issues
- Navigate the health care system
- Resolve issues with your doctor, medical group, or medical plan carrier
- Understand how Medicare benefits coordinate with UC-sponsored medical plans
The Health Care Facilitator is also available to speak with campus, medical center, or laboratory groups about health coverage and/or processes.
Employees are eligible for UC Irvine Health Care Facilitator assistance if they are:
- An active or retired staff member (including dependents)
- An active or retired faculty member (including dependents)
- A surviving spouse and/or beneficiary of UC staff or faculty
- An annuitant of another UC